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Women’s Aid Leicestershire 0116 283 2225 24hr National Domestic Violence Helpline 0808 2000 247
Domestic & Sexual Violence Helpline 0808 80 20 028

Our Services

Once I spoke to someone from Women’s Aid it all made sense. I have been given the support to contact other services I didn’t know much about. I feel so much more confident – I know what I want to say and I say it.

Priti,  Service User

How do you pack everything you need into just a couple of bags? I packed and re-packed those bags so many times until I realised that it didn’t matter what I took, things were going to get better. Moving into the refuge was the start of a journey, a good one.”

Megan, former resident

Without the refuge I would be dead.

Anne, former resident

Refuge Accommodation

A refuge is a safe house where women with or without children can live free from abuse and have time and space to recover and start to take control of their lives. Help and support is then given to enable women to move on to permanent accommodation or accommodation that is more suited to their needs.

Women’s Aid Leicestershire Ltd, as part of the United Against Violence and Abuse Consortium offers a safe place to stay in a friendly environment where you can feel at home, get to know other women, share facilities with your own family bedroom and a large garden with outdoor play facilities.

Click here  for a link to our Refuge Referral Forms

Journey Away from Domestic Abuse (JADA)

JADA provides free confidential support for anyone who is or has suffered domestic abuse in Leicestershire.

Support is available for adults, families, children and young people. Our Family Outreach Workers provide advice, assistance, emotional and practical support and information.

We offer one to one support based on individual needs and meet in safe, community venues where both service user and key worker can meet to speak in confidence and which are convenient and accessible for the service user. We can help with safety planning, accessing refuge if necessary, accompanied visits to other agencies, advocacy through court visits and referrals to other agencies (with the woman’s consent).

We also offer support groups, which are client led looking at issues such as legal workshops, benefits advice, budgeting, specific BME groups and peer support. We run a variety of social and educational programmes such as Confidence and Self Assertiveness sessions and The Freedom Programme.

This Service will close on 31st March 2016 and we are no longer accepting referrals.

Independent Domestic Violence Advisors (IDVA)

IDVA is our Independent Domestic Violence Advocacy Service (IDVA).

It is a specialist service providing Crisis Intervention, Advice and Advocacy for men and women assessed as high risk victims of domestic abuse.  The service provides short to medium term intensive support to victims including support through criminal justice system and Multi-Agency Risk Assessment Conferences (MARAC)

The role of the advisors who are trained professionals known as IDVAs is to address the safety of victims at risk of harm from intimate partners, ex-partners or family members.

IDVAs work with victims from the point of crisis to assess the level of risk and develop a personal safety plan to include; discussing a range of options to secure their safety and that of their children.

Independent Sexual Violence Advisors (ISVA)

ISVA is our free confidential support, information and advocacy for survivors of rape and sexual abuse.

ISVAs are specialist workers who are experienced in dealing with rape and sexual violence.  ISVAs are independent and support from an ISVA can be helpful in making sense of a traumatic experience.

The ISVA service is available in Leicestershire to men and women over 16 years who have experienced rape or serious sexual assault recently or at any time in the past.

The ISVA service is sponsored jointly by Jasmine House and Women’s Aid Leicestershire Limited.

You can access this service whether or not you decide to report to the Police.

How can an ISVA help me?

We recognise that everyone’s experiences and needs are unique and your ISVA will provide you with tailored support including

  • providing information, advice and support to help you through your options
  • working with you to make sure you are safe
  • support with accessing health services
  • providing face to face or telephone support at crucial times throughout the process
  • providing information and advice on the criminal and civil remedies available to you
  • supporting you through statement-taking with the Police should you choose to report

How can I get ISVA support?

Monday to Wednesday

Call 0116 244 1491 or text or call 07866 816458

Wednesday to Friday

Call 0116 255 8852 or call or text 07854 123835

Outside office hours please leave a message and a safe contact number and we will call you back as soon as possible.